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Left controller keeps scrolling down

ILIKEPOTATO
Level 2

I’ve had my quest2 for about a year and now when I try to play any game or even in the menu my left controller keeps scrolling downwards, does anyone know how to fix this?

3 REPLIES 3

OculusSupport
Community Manager
Community Manager

Hello there! We totally understand how detrimental controller drift can be for your VR experience. No worries, we're here to help! First, let's gather a little information...

  • Has the controller ever been dropped or heavily impacted?
  • Have you attempted to replace the batteries?
  • Have you attempted to unpair and re-pair the controller?

In case you are unsure how to unpair/re-pair your controller, click here. If you would like further assistance over email, feel free to submit a ticket here and one of our team members will get back to you as quickly as possible!

JimmyCquests
Level 2

Oculus Support, my new Quest 2 does the same thing, right out of the box. And as a very long-time gamer I can tell you this is not a "drift" problem. On every menu pointing the left controller anywhere inside the active window will cause that window to scroll.

 

Cholo-
Level 3

It's stick drift, most of the Quest controllers have this problem sooner or later (mostly "sooner" actually... terrible hardware quality).

Be aware that this scammers are not replacing them, once you ship them to RMA, they will stop reply to you, and you are stuck without the chance to use the headset for months. Many people in this situation.