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Left controller

NPYHDZEE
Honored Guest

I was playing and my quest 2 controllers was going dead. They ended up dying out and I got replacement batteries the next day. After replacing the batteries and trying to pair and unpair, along with checking to make sure the batteries were inserted properly as forums suggested, the left one has yet to come back on. The batteries are fresh out the pack and no matter what kind I put in or what I do the controller will not turn on. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @NPYHDZEE, we hate when this happens, it's definitely an important part of the experience for both controllers to function properly. Have you already tried pressing or holding the menu buttons on the affected controller while the headset is on the home screen? You may need to press it a few times before the controller will register and turn on. 

 

If all else fails, feel free to put in a support ticket with us HERE! Thanks!

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