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Link cable not being recognized by my computer

ChiiJun
Level 2

I've made sure my PC is able to support vr, but everytime i try to connect with link cable (the official oculus link cable is what im using) it says the device is not recognized. The headset is charging so the cable isnt broken i dont think. It miraculously worked last time i used it (after messing with it for about 2 hours) but it refuses to work again. Please help! I am using a Quest 2.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there, Chiijun! We understand you're having some issues with your Oculus Link. Please ensure all drivers are up to date and that your computer is meeting the minimum spec requirements as found in this article: https://support.oculus.com/1487114421630812

You can also check to make sure your PC is compatible by using this chart: https://support.oculus.com/140991407990979

Try unplugging anything that a non-Oculus from your USB ports, as well.