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Link cable not connecting in Oculus app

I have connected my Oculus Link cable (Im using the Anker cable) to my pc and tried multiple ports but the cable isnt showing up when attempting to set up device, it works with airlink but its so laggy its unusable

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! Sorry to hear you are having issues with the Link, could you open a support ticket with us here and include the log files from your system. Thanks!