cancel
Showing results for 
Search instead for 
Did you mean: 

Linked accounts

p00p_s0ck
Level 2

Ok so basically I had an old oculus account that wasn’t linked to my Facebook then when oculus made the switch to needing a linked Facebook it had made me make a whole new account and on my old account I had made app purchases then on the new account with Facebook linked I was still able to use them but I had gotten a replacement headset in the mail now when I try going into the App Store it is making me re pay for my apps again 

5 REPLIES 5

OculusSupport
Community Manager
Community Manager

Hello friend. Thanks for contacting us. We understand that you're having issues with having to repurchasing games that you have already purchased on another account  . We can definitely assist with this and get you back to the VR world. 

 

 We do want to inform you that we can't transfer purchases from two different accounts. You'll need to choose what account you would like to keep. Please PM us so that we can look further into this for you. We look forward to hear from you. 

p00p_s0ck
Level 2

I appreciate that I would like to get back the account that has all of the purchases then link that said account to my Facebook 

Okay thank you for letting us know. Please PM (private message) us so that we can look further into this for you.  

p00p_s0ck
Level 2

How do I pm u guys 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.