06-16-2022 06:14 AM
I was a happy Quest 2 user and then I decided to update system on Oculus Quest 2 to the latest version. Now, when I connect to PC via Link Cable it's a disaster:
- the Rift menu does not appear automatically, I have to manually switch it in quick options in the quest menu
- frequent error messages: Request failed: Minified exception occurred; use the non-minified dev environment for the full error message and additional helpful warnings.
- and what's the worst, the image quality is terrible, The screen has some kind of noise, like gaming on cloud with crappy internet
I'm running Win11 and nvidia card. Before update everything was perfect.
Any ideas how to fix it, go back to previous version?
06-16-2022 10:05 AM
Hey dariuszmatt! We see you are having issues running Oculus Link after the update. We know how frustrating this issue can be.
We would like you to submit a support ticket so we can take a deeper look into this issue for you! Please include your logs with your first message.
We look forward to digging into this issue for you!
06-16-2022 01:56 PM
Dear Support!
I have same problem
06-16-2022 03:38 PM
Dear Support I'm also having this problem!
06-16-2022 04:53 PM
@dariuszmatt If you are win11 then maybe try opting into the oculus desktop app settings/beta tab public test channel beta v41. It apparently is a little more win11 friendly. Also, maybe try the latest nvidia driver 516.40. Again, a little more win11 friendly.
06-17-2022 03:24 AM
I have a win 10 and latest nvidia driver and this problem is still up.
06-17-2022 09:03 AM
I have a Win10 and have the same problem
06-17-2022 10:58 AM
Hi there! We see you are having issues running Oculus Link after the update. We would love to assist you this!
We would like you to submit a support ticket so we can take a deeper look into this issue for you! Please include your logs with your first message.
We look forward to you reaching out!
06-17-2022 11:02 AM
i sent my email with logs a few hours ago, i'm waiting for developments, solutions
06-17-2022 11:26 PM
Hey, on the Oculus Quest 2. It will say that the headset is connected to the computer, but when I go into settings and click Oculus Air Link, wait for it to connect, then launch, it doesn't launch, and is only stuck on a loading screen. When this happens, an error message pops up on my computer saying "Minified exception occurred; use the non-minified dev environment for the full error message and additional helpful warnings." I've tried all the general trouble shooting techniques, not sure what to do now.