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My Oculus Quest 2 does not show any of my games/apps in my library after I did the recent update

LtWagz
Level 3

I recently bought a game called "Swarm" and noticed that when I bought it on my phone it never showed up on my headset. Both my phone and headset are connected and are on the same wifi, so I was confused. As I was trying to fix it, I saw that I needed an update for the Oculus software on my headset so I tried that out. Once the update was complete, I launched my headset to find only settings and browser in my library. I checked if my games were in a different category such as "not installed", but still nothing showed up. I need help fixing this issue, so if anyone knows any way for me to get my stuff back on my headset please let me know. (Just to clarify, I am logged in with the same oculus account as before and also I did not factory reset my device yet).

26 REPLIES 26

Kennethwjc
Level 2

You're not alone. F**k the latest update and the greedy corporation. 

Gamer_Boy_K
Level 2

Same here!! It’s so annoying!

luxiferxx
Level 2

Me, too, It's so frustrating! They had better fix this soon. 

Kennethwjc
Level 2

I did a factory reset knowing that everything would be gone thinking that the problem was with my device. Now all my gameplay data is gone. Apparently its oculus that screwed up. I demand a form of compensation for the inconvenience caused. 

Otomicbadger909
Level 2

This happened to me too i factory reseted my oculus thinking it would be fixed but know nothing will load it keeps getting disconnected from my wifi and i cant download anything not even first steps

Yeah, good luck with that….

TheSexyOtter
Level 2

Don’t bother to factory reset. It does not change a thing. I tried and everything is still gone

I should have check these forums before purchasing games today but it seems as this is an issue across the platform so none of us are alone.

Kryzense
Level 3

Yikes well glad I’m not alone. Haven’t touched my quest 2 in awhile finally decided to buy Sniper Elite VR and the exact same thing happened to me I was so lost and confused glad it’s a system wide issue and nothing on my end hopefully it gets fixed soon.