07-09-2021 12:15 PM
I recently bought a game called "Swarm" and noticed that when I bought it on my phone it never showed up on my headset. Both my phone and headset are connected and are on the same wifi, so I was confused. As I was trying to fix it, I saw that I needed an update for the Oculus software on my headset so I tried that out. Once the update was complete, I launched my headset to find only settings and browser in my library. I checked if my games were in a different category such as "not installed", but still nothing showed up. I need help fixing this issue, so if anyone knows any way for me to get my stuff back on my headset please let me know. (Just to clarify, I am logged in with the same oculus account as before and also I did not factory reset my device yet).
07-09-2021 02:44 PM
I did a factory reset as well losing all media with no solution
07-09-2021 02:46 PM
Bought mine. Booted up today. Bought a game (Arizona) and tried to get YouTube VR and Netflix... spinning wheel.
Not showing in 'Not Installed'. Not allocated space either.
07-09-2021 03:06 PM
Lol likely to go away after I spend hours on it.
07-09-2021 03:18 PM
It looks like they've pushed out a fix. I've been turning it on and off each time I've been testing to see if it is working (in case you want to try that one more time). The notification bell should be blue and there should be 2 updates in total.
07-09-2021 03:25 PM
That fixed my issues. Thanks for the heads up that a fix had been pushed out. All my games are back. Yayyyy!
07-10-2021 03:39 AM
I tried this and worked....
Restart quest
Go manualy and check for updates
It told me that no update found
Restart again
The quest updated by itself and games were there, ready to play.
So.....
Just push on to next update.
My saves are there, no problem on that.
07-15-2021 12:25 AM
so what your telling me is the app/games are just in some sort of limbo until oculus fixes the issue or was it just a total waste of money?
09-26-2021 09:47 PM
Geez July 9th they need to get their act together bruh
09-26-2021 09:56 PM
I have had this same thing happen multiple times already but every time it did it, it eventually went away but it usually took a few days to do it.
01-01-2022 12:39 AM
Hi so this happened to me and i got super frustrated. I figured out that if you have sidequest you can launch an app and all the other apps with show up again. I’m pretty sure this can only be fixed if you have sidequest.