cancel
Showing results for 
Search instead for 
Did you mean: 

My Oculus Quest 2 does not show any of my games/apps in my library after I did the recent update

LtWagz
Level 3

I recently bought a game called "Swarm" and noticed that when I bought it on my phone it never showed up on my headset. Both my phone and headset are connected and are on the same wifi, so I was confused. As I was trying to fix it, I saw that I needed an update for the Oculus software on my headset so I tried that out. Once the update was complete, I launched my headset to find only settings and browser in my library. I checked if my games were in a different category such as "not installed", but still nothing showed up. I need help fixing this issue, so if anyone knows any way for me to get my stuff back on my headset please let me know. (Just to clarify, I am logged in with the same oculus account as before and also I did not factory reset my device yet).

26 REPLIES 26

Ryanisllama
Level 2

Why is this happening

Reports of server outage !

yea680
Level 2

**bleep**ing same

Hondapower999
Level 3

Same face book dose not know how to do anything 

N8MX
Level 5

Oculus.jpg

 

Nitmayr
Level 2

Their response is so helpful...ugh!!  "It will likely go away on it's own, but they are working towards resolving said issue now..."  So frustrating, hopefully they will get it resolved quickly and we will get all of our games and apps back very quickly.  They also need a real support system (phone number to call) rather than having to send an email and hope someone gets back to you eventually.

You love it when they say there working on it.🙄

Same here too   I’m starting to lose faith in oculus

luisLra
Level 2

I thought I was the only one I factory reset thinking the problem would be gone and now whenever i go to download a game I had already bought it doesn’t say anything just keeps spinning without loading the install button, mannn wtfff I really hope this gets fixed all my games gone ;~;