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My Oculus Quest stopped working

LaserShields
Level 2

My Quest goes to the guardian for 3 seconds and everything is black and goes to black. When I turn it off it goes to the 3 white dots and then back to the guardian with everything black and then black. It won't do anything. Please assist.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey, we'd like to gather some more information about this issue. Could you please click here to submit a ticket? Thanks so much!