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My elite strap the right side is longer than the left and battery not working

powersmoke22
Level 2

but the charger end is wonky and i think it was my fault and the right side of my elite strap is some how longer that the left side of my elite strap and made to head rest thingy is crooked. Plus the side on the elite srap make it so it doesnt even fit my head

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hello and welcome! We hope you're having a wonderful day!  We see you're having some issues with the Elite Strap and the battery. We understand that this is taking time away from gaming, so let's get this resolved as soon as possible. Please go here to create a support ticket so that we can properly resolve this issue. One of our experts will be happy to assist you.