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My oculus wont log back in even with the code its giving to log in at www.meta.com/device

D1nglet
Honored Guest

When I open up my oculus it gives me a code to log in to at the website but then it says the original account is not logged in or something. and another option is to factory reset which i dont want to do.

2 REPLIES 2

Tonberry_Qing
Retired Support

Hey there @D1nglet. It sounds like your device is trying to log into two different accounts.

Try this:

  • Log out on all browsers 
  • When you go to login, use your phone number that is connected to your account instead of the email address. 
  • Launch the Oculus app
  • Select Login with Facebook

If you still need help definitely open a ticket with support. You might have a different issue preventing the login that will need to be addressed.

https://metaque.st/Support

 

Have you tried turning it off and on again?

Log in to where because the browser and app doesn’t have a phone number option