01-12-2021 07:25 AM
01-12-2021 07:34 AM
01-12-2021 07:53 AM
01-12-2021 08:01 AM
CSX8600 said:
They're on backorder? Well that's news to me. There isn't a single spot on the Oculus website nor support that state this information. They don't state anything at all, actually. The Oculus store is one of the least transparent websites I've ever used about the status of their product, which is absolutely ridiculous given the fact that the Quest 2 headset costs so much. My Dominos Pizza is tracked far better than my Quest 2 is. Why is it so hard to be transparent with customers?
Is it back ordered? When is a restock available? When is the expected ship date? I feel like these are reasonable questions a consumer would ask that I've never gotten answers to. I cannot say that ordering from the Oculus Store is something I will ever recommend to anyone.
01-12-2021 08:09 AM
01-12-2021 08:15 AM
CSX8600 said:
Your comparing a dominos pizza to a quest 2?Yeah, it's kind of a goofy example, but my point still stands that there are services available that are far lower in value than a Quest 2 that have more transparency about the status of the product I've purchased than the Oculus Store.But everything gaming is on backorder right not, electronics are hard to come by.As someone who does not buy electronics very often, I should not have to come to some thread on a forum to find out this information. This should be plastered right on the product page when I go to click buy on the Quest 2. "Estimated Delivery Date: Feb 4" is not a sufficient way to say "Backordered - restock on January 27th" or whatever. And then when my order is sitting there showing a status of "Processing," why can't it be more specific and say "Backordered - restock on [xyz]."
01-12-2021 08:28 AM
PITTCANNA said:
CSX8600 said:
Your comparing a dominos pizza to a quest 2?Yeah, it's kind of a goofy example, but my point still stands that there are services available that are far lower in value than a Quest 2 that have more transparency about the status of the product I've purchased than the Oculus Store.But everything gaming is on backorder right not, electronics are hard to come by.As someone who does not buy electronics very often, I should not have to come to some thread on a forum to find out this information. This should be plastered right on the product page when I go to click buy on the Quest 2. "Estimated Delivery Date: Feb 4" is not a sufficient way to say "Backordered - restock on January 27th" or whatever. And then when my order is sitting there showing a status of "Processing," why can't it be more specific and say "Backordered - restock on [xyz]."
PS5 - Backorder no estimate of new units
Xbox Series X - Backorder no estimate of new units
Xbox Series S - Back Order no estimate of new units
RTX 3000 series cards - Back order no estimate
Vive, valve, and other vr headsets are built when there are enough orders
In this current economy you know how difficult it is to give eta's with lockdown rules and limited workforces alongside its post Christmas.
There are too many varibles.