10-07-2021 04:50 PM
Hi,
I've been using my Rift and Quest 2 with my old PC for a while, so they're both in working order, but when connecting to my new laptop I can't get anything to appear in-headset. The Oculus application runs, and connects to either device correctly, showing no errors, but in the Quest 2 I get just the three dots indicating please wait (with either USB or WiFi), and the Rift is just black. Other applications work ok (running with the GPU correctly). I have windows 11 fully updated, and the latest nvidia drivers. There are a ton of errors in the Oculus logs, but I don't know what's relevant. Any help appreciated!
Solved! Go to Solution.
10-08-2021 08:08 AM
Hey rhamphorhynchan! I'd recommend first verifying that your new laptop is compatible with the Oculus Link requirements, which can be found here.
If you've verified compatibility, please submit a support ticket with us here so we can review those logs for you and determine the cause!
10-08-2021 08:08 AM
Hey rhamphorhynchan! I'd recommend first verifying that your new laptop is compatible with the Oculus Link requirements, which can be found here.
If you've verified compatibility, please submit a support ticket with us here so we can review those logs for you and determine the cause!
10-08-2021 11:17 AM
Thanks, it's definitely compatible, and I wouldn't need Oculus Link for the Rift anyway. I'll submit a ticket this evening.
10-10-2021 09:50 AM
Problem was Oculus binding to the integrated graphics, instead of the 3070. Wasn't able to force it using Nvidia's application (that seems to be more of a suggestion). Instead, had to disable the integrated graphics using Device Manager. Not a great solution, but hopefully some future driver update will resolve it properly.
10-16-2021 09:26 AM - edited 10-16-2021 09:29 AM
I had the same problem and fixed it by updating the Radeon drivers. See my response to the following post: