No response still over a week later!

[HazzaJ08]

I posted re buying blade & sorcery on Christmas for my sons new occulus set & it not working I have had no response at all still 

I refuse to waste £15 on a game then get no customer service support at all!! How do you get away with this? I want this rectified or refunded asap 

[OculusSupport]

Hey there, we're glad we saw your post, we just responded to your previous one. Our sincerest apologies for the delay, but we'll get to the bottom of this with you! Please get back to us on the other post when you're free and we look forward to hearing back from you!