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No response to a support ticket after a month of waiting!

PeglegPaul
Honored Guest

I submitted a ticket over a month ago and another 3 days ago, with no response from Oculus. My first ticket was VERY detailed and listed all of things we tried to get it working. I would appreciate some communication from this company. My Rift S is still under warranty and is nothing more than a paper weight currently.

 

What do I need to do to reach someone on this issue?

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