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Not received refund since February

xMERKAC1Dx
Level 2

Hi

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey friend! Not being able to receive your refund can be very frustrating. Let's look into this very quickly for you.

 

We would like to invite you to private message, so we can have a one-on-one with you to be able to further investigate your Meta Quest account. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Hope to hear from you soon! 

OculusSupport
Community Manager
Community Manager

Heya! We wanted to check in with our friend to make sure you were able to get the status of your refund situated. If you're still having problems with this, we are ready to help! We understand you might be busy, so feel free to create a support ticket and you will be able to have a one-on-one with our team! We hope to hear back from you soon!