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Not the only person with this problem

Jennay2Dope
Level 2

I got my oculus today and I have tried not one not two but three different cards that i KNOW work so I can purchase games, even tried purchasing on the website on my laptop and i keep getting the error message "sorry, we couldn't add your payment method." Sent an email to support, got the list of suggestions to make it work that's on the site that I already tried. Thats a big letdown being a new user and not being able to get any games, especially for how much I already dropped to get one 😞 Any suggestions? 

3 REPLIES 3

TomCgcmfc
Level 16

After I linked my Oculus and Facebook accounts I think I needed to add payment details to my Facebook account as well before I could make purchases from the Oculus store.  BTW I use paypal with a CC attached to it, no problems.

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Quest 2 w/Air Link, Vive Pro.

How do I do that with Mastercard? I'm new to oculus and Facebook and having the same issue.

 

Have you tried opening a PayPal account and attached your cc to it?  If you cannot do this it may be due to some card restrictions.  I guess you could talk to the institution that issued it.  Good luck.

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Quest 2 w/Air Link, Vive Pro.