01-25-2022 01:14 PM
I'm trying to load my profile, the store, and my library but it doesn't show any apps besides files and settings. And the other problems just won't load at all, it acts like I don't have any internet on but it doesn't explain my profile not showing up. Help
01-28-2022 07:32 PM
Just checked the date on mine. It has the correct date on it so I’m not sure what is causing the problem.
01-28-2022 07:35 PM - edited 01-28-2022 07:38 PM
Hmm. That's no good. Looks like yet another issue with this update then. I also had no apps appearing until I solved the date and "limited connection" problem, but I could see my profile.
01-28-2022 07:39 PM
I guess it’s best to just wait to hear back from oculus staff/support. 😕
01-28-2022 07:40 PM
Chances are they'll just tell you to do a factory reset.
01-28-2022 07:41 PM
Isn’t that just holding the volume and power buttons at the same time?
01-28-2022 07:44 PM - edited 01-28-2022 07:45 PM
Yeah, turn it off and then volume down and power on.
Then select factory reset in the on screen menu.
It'll wipe everything though.
01-28-2022 08:02 PM
Can always reinstall things. It’s worth a shot.
01-28-2022 08:17 PM
That worked, thank god. I hope all of you find the solution you’re looking for. Best of luck. 🙂
01-29-2022 07:41 PM
We hate to see this! We can imagine putting on your headset and finding this out was rough, so we want to see what we can do to help. We'd like to try a factory reset by following the steps here. We know that it's not the most ideal solution, but it will give us a better starting point as it's going to return your headset to the state it was out of the box so you can re-download your purchases.
Please also note:
Please let us know how this steps go, and we'll be here to help get you back into VR!