Hi everyone, the team has been looking into what caused this date change issue and was working to get that resolved. For headsets that are still stuck with the wrong date, the best steps to try are as suggested early on in this thread using Sidequest to change the date back, or to factory reset the headset. I've made sure the team knows people are hoping for another option to change the date clearer, but at this time, it's best to take one of the two steps above to get you back to gaming quickly.
Now that cloud saves have been added, you should be able to reinstall all your games without any issues, but you can check your saved game data by going here: https://secure.oculus.com/my/cloud-backup/
Hello there! Thanks for asking this question. The date and time on the Oculus headset, is set up from the phone's date and time at the time of the headset being set up. This means that the Oculus headset itself, does not recognize the time change. To adjust this you will need to factory reset the headset and set up with a phone that is set to the correct time. To perform a factory reset you can find the steps here. If that doesn't help please submit a support ticket and kindly include all of the troubleshooting steps that you have tried.
This is not a problem with the time set on the phone used, it's a problem with your latest update. Not an uncommon one by the looks of it. This has, once again, made the headset a paperweight for me, as I don't have the resources on hand to save all the data, factory reset and restore.
OK I solved this using the ADB command option in Sidequest and running the command as written here:
This opens the android settings page in the headset which oculus has tried to prevent you from accessing, and from there you select date and time, disable network time, enter the correct date and time, and you can reenable the network time after that if you like. Then forget your existing wifi connection and reconnect.
This fixed it for me.
Haven't played in 3 days and suddenly now I can't connect to any wireless because of this 2036 bug. I pissed around with this sidequest thing but I can't get it to work properly so here I am factory resetting my Quest 2. Thanks all to your garbage update. Honestly disappointed.
- A definitely unhappy customer.