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OG Quest

JEspiritca
Level 2

I have been experiencing an issue with the right controller. My problem started when the vibration feature stopped working, shortly thereafter the tracking would be scattered and all over the place. It would stop the fly slowly in a random direction or the tracking would be very erratic. To try and fix I reset the headset, changed batteries, re-paired both controllers, but unfortunately I am experiencing the same issue. I am not sure what to do, and I am unable to get a new one on the Oculus website. -- Joel (please help)

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there, oh no! That is not what we want to hear. We understand that your right controller is not tracking properly, as well with the vibration feature. Please contact us at Oculus Support  and submit a ticket, so we can get you back to gaming as soon as possible!