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Oculus 1.34 doesn't install - but has been queued for days

jumbli
Level 7
Has anyone had an issue like this. The latest update (1.34) says it's queued when I look at updates and I always get a notification when I boot up saying it's started downloading, but the status always remains at queued and it never updates. My PC is on all day so it has plenty of time to download and install.

Originally I had an issue because Oculus needed 12GB on my c: drive to install the update. I ended up deleting the Program Files\Oculus and reinstalling from scratch (oculus.com/setup), but that just installed 1.33 again. I can install games fine, but it won't continue with the 1.43 upgrade. I have cleared space and now have 20GB free, but it still seems stuck.

There is a downward arrow next to the Oculus update in the pending updates section, but it won't let me click it to start the download.

Any suggestions welcome. Thanks.
Developer of Dimensional, The Relentless, Breath Tech, Jigsaw 360 View my dev blog at JumbliVR.com
3 REPLIES 3

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey jumbli, if you
have any anti-virus software running (including Windows Defender)
then please try disabling it and restart the Oculus software. If
you're still having issues, please collect the Oculus diagnostic logs
https://support.oculus.com/172672339980954
and contact support at https://support.oculus.com
. Thanks!


RuneSR2
Level 16


Hey jumbli, if you
have any anti-virus software running (including Windows Defender)
then please try disabling it and restart the Oculus software. If
you're still having issues, please collect the Oculus diagnostic logs
https://support.oculus.com/172672339980954
and contact support at https://support.oculus.com
. Thanks!




So you are reading the posts in here, awesome! - If possible, I think many of us would greatly appreciate a comment about the 1.34 Nvidia vid card underclocking issue - thanks!

https://www.reddit.com/r/oculus/comments/ajkt02/opening_oculus_program_decreases_my_gpu_memory/

Valve Index & Oculus Rift CV1, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 8TB
"Ask not what VR can do for you, but what you can do for VR"

RuneSR2
Level 16
And I just saw you addressed the issue in another thread - thanks!

Valve Index & Oculus Rift CV1, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 8TB
"Ask not what VR can do for you, but what you can do for VR"