So I decided to use my rift today, I hooked up everything and I was ready to hop into some VR. But I had a software update. I decided to wait for it to finish and when I saw that it wasn't getting anywhere I checked the notifications that popped up in my oculus app. One of them said that the system software download stopped and I had to repair the app. So I did repair the app and it downloaded the 5GB download, but when it went to install it stayed on installing for a solid 5 Minutes, just to be met with an error message stating that I had to restart my PC, So I did. And I did it over and over again. I realized I wasn't getting anywhere so I checked the forums and looked at every single one and every single fix, None of them worked. That's why I made this thread.
I'm having same issue and I'm thinking there is an issue with the directx-june-2010.exe file. Oculus installer tries to launch it, but the file is corrupt or something so the install fails. I can't even run this file on its own. It launches the win32 cabinet self-extractor process and DXSETUP.exe process, but the processes are doing nothing.
Hey @zombieking05220, I'm sorry to hear you're having issues with the Oculus software for so long. Please collect your Oculus logs so we can get a better idea what might be causing your issue. Instructions on gathering the Oculus logs are available here https://support.oculus.com/172672339980954/ . Once you have the logs, please create a support ticket here https://support.oculus.com/885981024820727/ so we can look into this for you. Thanks! - Rick
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Get Help
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.