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Oculus Desktop App (airlink) cannot login for a week

MajorAlpha
Level 3

Hi, my oculus desktop app cannot login for a week. That makes me cannot use Airlink . It asked me to login with Facebook account but seems it loops over and over again after I followed the whole procedure. Tried to disconnect Oculus account and Facebook account but it doesn’t work at all. Very frustrated. It have been a week that I cannot use Airlink to play Rift or PCVR games. Anyone can help me with this?

1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hey there. Sounds like you are stuck in a Facebook log in loop. We have experienced this as well. Let's see what we can do to help you.

Can you please PM us so we can help you with this issue. We'd prefer to keep your information secure and private.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there. Sounds like you are stuck in a Facebook log in loop. We have experienced this as well. Let's see what we can do to help you.

Can you please PM us so we can help you with this issue. We'd prefer to keep your information secure and private.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.