11-03-2021 01:55 PM
Hello everyone. I have a typicall black screen pcvr problem with my oculus quest 2 using oculus link and Air Link
It was wroking fine but now when i am launching the drift home i am welcome with a black screen instead. If i launch a game on the oculus windows app, it launch and i can see that my helmet is tracking movement but it is black screen in oculus quest 2.
My PC is an Asus with 3060 and Ryzen 7
I tried everything, unistalled and Install nvidia driver, oculus app. Change setting in windows to configure the right GPU for the oculus app and game.
Please Help, i want to finish Lone Echo T_T
Solved! Go to Solution.
11-23-2021 02:03 AM
My two cents,. The following tip helped me , so it may help you.
In case that all checks has been done (driver update, cable etc...) , and all is ok but you still have the black screen with white dots.
I suppose also that you have 2 differents GPU (like a Radeon in Ryzen APU for low power activity, and your Nvidia 3060 for high performance)
And you succeed to set the correct GPU for the correct process (like set Nvidia for process OVRServer_x64.exe)
You may try to go to "device manager" in your windows, then in "display adapters" and try to "disable" your AMD display adapter. That will force all process to use your NVidia GPU.
Then do start your game and occulus link...
If it works, you may try to re-enable your AMD GPU .. to test if your oculus link still working (for me, it still working after AMD re-enablement)
Hope that help
11-03-2021 06:51 PM
Hey seriouscrocodile! We see you're experiencing a black screen on your Quest 2, which is no good, so here are some steps to correct this:
2. If there appears to be no power, attempt to charge the headset for 2 hours
If you continue to experience issues once you've charged the headset for 2 hours, try these steps:
-Hold the power and volume (-) button on the headset down simultaneously until the boot screen loads
-Exit and reboot the headset
3. Reboot the headset if possible
4. Factory reset. Click here for the factory reset instructions.
Be sure to let us know if you need more help.
11-04-2021 05:31 AM
No you didn't understand, my oculus is working properly in stand alone mod. But Ovulus Link doesn't work properly. My games are running throught oculus drift windows app, i have the sounds working in my oculus quest 2 but i have no image, i can only see 3 dot loading.
11-23-2021 02:03 AM
My two cents,. The following tip helped me , so it may help you.
In case that all checks has been done (driver update, cable etc...) , and all is ok but you still have the black screen with white dots.
I suppose also that you have 2 differents GPU (like a Radeon in Ryzen APU for low power activity, and your Nvidia 3060 for high performance)
And you succeed to set the correct GPU for the correct process (like set Nvidia for process OVRServer_x64.exe)
You may try to go to "device manager" in your windows, then in "display adapters" and try to "disable" your AMD display adapter. That will force all process to use your NVidia GPU.
Then do start your game and occulus link...
If it works, you may try to re-enable your AMD GPU .. to test if your oculus link still working (for me, it still working after AMD re-enablement)
Hope that help
11-25-2021 04:30 PM
Hello, so little Update. It works if i disable the AMD GPU and let activate the NVDIA one of course, then if i play lone echo it will lag very much. so i need to activate the AMD GPU again, and it works, i need to do that everytime i want to play (disable and enable the AMD GPU)
Sometimes however i also have a black screen with 3 dots loading if i want to play a VR video on the navigator.
Weird cause it was not doing either of these stuff before. Well anyway for now it is kind of working
Cheers !
11-25-2021 07:35 PM
Hey there! Which GPU does the black screen with 3 dots appear with? Does it appear on both GPUs?
11-28-2021 03:03 AM
To explain the issue use case and its workaround:
My setup:
GeForce RTX™ 3080 Laptop GPU
Windows 10 Home
AMD Ryzen™ 9 5900HX
17.3" display
SSD M.2 NVMe™ PCIe® 3.0 de 1 To
Oculus Quest2 with 256 GiB storage
Context :
All softwares and drivers up to date (Windows, AMD, NVidia, Oculus)
USB oculus links works perfectly with a 2.7GB transfer rate.
Issue discovery:
From one day to another (No manual change on the system)
Can't reach the Oculus "Lobby" from Quest ( VR view turrn to black with endless 3 white dots rolling in intensity.)
Details of the discovery
Issue workaround:
Hope that will help you to reproduce and fix this issue
Cheers
01-30-2022 12:50 AM
Oh my god.. after trying EVERY possible thing I could and scouring internet forums for days, THIS actually helped my games run properly. THANK YOU ,THANK YOU, THANK YOU!
02-02-2022 02:19 PM
I second the thanks! I've gone through so much without success and this FIXED IT.
My setup: Asus ROG Strix G17 G713QR-ES96Q Gaming Laptop and Quest 2.
Confirmed if I disable the AMD display adapter (leaving just the NVIDIA one), then reenable, it works.
This will certainly be annoying to have to correct every time I play, but it's certainly a lot better than not being able to play at all!
02-03-2022 07:02 AM
2 more things:
After update to latest windows version, windows take over the choice of which GPU to use of specific app, the Nvidia control pannel no longer works, you can find it on "settings -> System -> Display -> Graphics Settings" (on Windows 11) or you can just search "Graphics Settings".
I've also added "SteamVR WebHelper(vrwebhelper.exe)" and "VR Dashboard(vrdashboard.exe)" to use dedicated GPU, And finally, Quest Link and Air Link work again on Quest 2.