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Oculus Link dosen't work with USB 3.0

SetStream
Level 3

Oculus Link dosen't work on my Quest 2 with USB 3.0 but works with USB 2.0.

Using USB 2.0 is kinda laggy so I want to use USB 3.0. So I plug my cable into USB 3.0 and the Quest and then I see 3 dots loading. I can see my guardian if I get close to it. And the three dots dissapear and I can still see the guardian but I have to disconnect my cable to get back to my Quest 2 universal menu.

5 REPLIES 5

WispyAlex
Level 2

I am having the same problem right now.

OculusSupport
Community Manager
Community Manager

Hey there. We know you'd rather be gaming right now, but let's see what we can do to help with the USB issue you're experiencing! 

 

Can you try the following:

  • Close the Oculus app.
    Press the Windows key + R on your keyboard to open the Run command.
    Enter C:\Program Files\Oculus\Support\oculus-drivers.
    Open oculus-driver.
    Open the Oculus app and then try to connect your headset again.

We do hope this helps. We look forward to hearing from you.

I tried running oculus-driver.exe as administarator and its not working.

Hello again,

 

Thank you for letting us know that the suggested troubleshooting steps were unsuccessful for you.

 

Please use this link to reach out to one of our dedicated support agents to continue working on this for you.

 

Thanks!

 

 

SetStream
Level 3

I messaged Meta Support 9999999999 times. And everything dosent work. Now not even 2.0.