09-26-2021 05:53 AM
Can somebody help me, when I turn on oculus link after a while it crashes and an error pops up for about 1 second that says PC disconected and it prompts me to turn on link again
09-26-2021 04:12 PM
Hey there!
We may be able to help your Link issues. To start, we'd like to get a better handle on the situation by asking you some additional questions:
We look forward to hearing back from you on this!
09-27-2021 05:02 AM
I am not using the official link cable
The crashing issue is across the board
My CPU is a Ryzen 7 3700x, my GPU is a Radeon RX 5500 XT and I have 32 Gigabytes or RAM
The link crashes about after 5-10 minutes
An error pops us for about 1 second or less that says PC disconnected
09-27-2021 02:18 PM
Hi there, thank you for responding to the probing questions. We'd love to look into this further for you and get this resolved. If you have one please try using the official Oculus link cable. If the problem still persists please submit a support ticket here.