Hey there! It looks like you are having a connection issue. If you could, please go ahead and make sure you have a strong internet connection. If after checking your connection, you're good but still experiencing these issues, can you please try uninstalling and reinstalling the app? After doing that, please let us know if this was of any help!
To continue, we think its best to submit a support ticket with your Oculus setup logs through the link here: https://metaque.st/Support! To collect your Oculus set up logs, follow the below steps:
Once you have found your setup log files, please follow the link to submit a support ticket. Scroll down to the bottom of the page and click "get support" to start a chat conversation. Please attach your setup log files to your chat! We hope this helps, please let us know if you need any assistance with submitting a support ticket!