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Oculus Quest 2 Blank Link Screen

StarEclipse214
Level 2

Whenever I plug my Quest 2 into my laptop, all that I see is a blank screen. I plugged it into my friend's computer who also has an Oculus and it worked there but wouldn't work on my laptop when using the same cable. I have an HP Omen 15 and have uninstalled and reinstalled the Oculus app but it didn't work. I don't get an error and it says the connection cable is fine.

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hi there! Thanks for sharing your experience with the community. Seeing that your headset will connect to a computer when trying to play PCVR, it looks like we need to check your laptop's Link compatibility. You can find the table with the minimum requirements and what GPUs are supported in this public support article.

 

If you find that your laptop is compatible with Oculus Link, please check to make sure your drivers are up to date. You can find the steps to do this here. If you are still having trouble connecting your headset to your laptop, please submit a support ticket. In your ticket, please include the details of your issue as well as all troubleshooting steps you've attempted so far. One of our agents will be happy to look into your options with you.