Used Oculus Quest 2 for several days, did a long game run yesterday (~4 hours) with cable connected to PC.
After i've done, i've shut down headset, put it to charging, waited till green light on it and disconnected the cable.
However today when i tried to turn it on, i've seen that icon with no charge battery logo on it.
I don't think VR went out of charge during the night while was completely shut down. I plugged the cable in there, seen the red indicator next to power button. Waited for 30 minutes, but nothing changed at all. Indicator is red, icon shows that there is no charge.
Tried to hold the power button for ~10 seconds - it keeps showing me no charge icon. Same goes when i try to hold Power button with Volume down.
After ~50 minutes i've noticed it actually started to charge. I turned it on and seen battery at 0%. How come it went off from 100 to 0 in one night?
I had wifi turned off, i made sure i've shut it down. I doubt i turned it on accidently while i've put it back in a box.
First time this happens.
Hey there. We never want to hear our customers experiencing this. Let's see what we can quickly do to help.
We would like you to try a couple of steps to see where the issue lies. Can you try the following:
If there is no change after trying these steps, we suggest you reach out to Support HERE for a power related issue.
So since the last time i never encountered that issue until today again. I shutdown Oculus with about 50% of charge last evening and today the battery was drained again. It was definitely shutdown, i always do check it now.
I usually use it with oculus link cable while wifi was always off, but yesterday i've tried Air Link and i believe i didn't turn off wifi before shutting down the headset.
Could it be that turned on wifi somehow drained the battery completely even if oculus was turned off?
This is my only guess so far.