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Oculus Quest 2 reboot

Daan_B
Level 2

Recently I rebooted my Quest 2, now when I open my Quest, I see the screen where I have to activate the controllers by pulling out the plastic strings, but the plastic strings are already out because I've had my Quest for a while now. I've tried multiple methods, re-pairing the controllers, switching batteries, but none of them work. I hope you guys can help me.

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! We'd like to get a better look at this issue with you, can you please click here to submit a ticket? Thank you!

I already sent a few requests, but none of your solutions work. I really don’t know what to do.