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Oculus Quest 2 right controller disconnecting

siceywicey
Level 2

Recently my controller when swung with any slight force “sleeps” and I have to wake it up again, I’ve replaced battery’s, reset controller, unpair and repair, hit it on a table a few times, and that’s about it (yes I’m in a well lit room) so please help.

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! We know how discouraging controller issues can be so we'd love to look into some options! 

 

It does seem you've already tried about everything, which is great to know you're ahead of the game. 

 

In order to best help out, we will require some more sensitive information. Please feel free to create a support ticket with us in order to take a closer look!