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Oculus Quest stuck at Oculus Logo.

SashaBaskevich
Sightseer
When I'm enabling my Quest it shows me Oculus Logo, then black screen and then again, Oculus Logo and that repeats. I tried to do factory reset, but it did nothing. Updating firmware manually didn't help, command prompt said that it can't find any devices/emulators, but my PC shows me that "Android" device connected. Also my quest not charging anymore
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager
Hi @SashaBaskevich, If you haven't already, please reach out to our support team here and we will be happy to assist you. - Clint
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

HappyDeadGuy
Honored Guest

Where you able to get this fixed? I "reached out" to support and they where NO help at all.

Any luck?

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