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Oculus Rift S Static noise, black screen and robotic mic.

EVEN_BUHU
Level 2

Hey, people i have an issue with my Oculus Rift S VR headset. Whenever i try to play VR games with it, after a few minutes the display freeze and then after some seconds i get a black screen and a static noise.

Here's what i have tried to do:

  1. I've tried to remove the face guard from the headset and pulled out the cable and then plugged it in after some seconds. I've also tried doing the same thing to the Computer.

  2. I've tried sending an E-mail to Oculus support, but they don't respond. I've sent 5 E-mails now, and i haven't gotten any response after several weeks.

  3. I've disabled and then enabled the audio device again.

  4. I've switched USB many times with no luck.

  5. And I've updated Graphics & USB drivers.

Does anybody have some knowledge on how to fix this issue?

 
1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @EVEN_BUHU  If you haven't already please open a support ticket with us here and we will be happy to assist you. Thanks!