03-16-2021 05:23 PM
Solved! Go to Solution.
04-22-2021 04:48 PM
After weeks of back and forth with the support team jumping through hoop after hoop, The headset is finally working: The cause? My connection cable was defective out of the box.
I do not know how a 200$. Yes, a TWO HUNDRED DOLLAR cable can be BROKEN as it leaves the factory but hey, guess it's just that fragile of a cable. I took it to a local repair store and they had several rift S models with them and we tested the cable on each. Each time, the headset refused to connect to the host PC.
So yes, if you have issues and NOTHING else is working, chances are you 200$ cable also came defective out of your box.
03-17-2021 04:17 AM
It's look like you'rs motherboar don't enought power on 3.0 ports. Try it on other PC and look to result. And chek antivirus
03-18-2021 07:21 PM
Motherboard: ASRock X370 Gaming K4 (AM4)
I tried it on two other pc's, and it had the same connection errors.
As for antivirus, I pretty much only use the windows defender for windows 10. It did throw some errors but I think I sorted it out? I mean, if it's as simple as turning the d*** thing off to install it i'm gonna flip a table in frustration cause why in the f*** would it block it by default?
03-18-2021 07:53 PM - edited 03-18-2021 07:55 PM
Turning off Antivirus software during install has been the number one advice for years. It shouldn't be, but it is.
You should always start by listing your specs when asking for help. So many people assume their hardware is "up to the task".
I can't find a GTX 1060 Ti anywhere, so maybe double check that bit. (I'm happy to be wrong on this, but if you find one please link to it).
03-18-2021 11:52 PM
Hi,
what is the manufacturer of your USB-Controller? (You can see it in Device-manager)
03-19-2021 04:32 PM
I can't find an exact link to the part I bought anymore but I think it's this: https://www.newegg.com/msi-geforce-gtx-1060-gtx-1060-6gt-ocv1/p/N82E16814137053?Item=N82E16814137053
03-19-2021 04:33 PM
I have no idea how to actually tell but i'm pretty sure it's integrated to the motherboard since I didn't have to do anything with the ports when I assembled the PC. If that's the case, it's ASUS
03-19-2021 06:19 PM
Ok, thanks. As I thought it is not a 1060 Ti. Nothing in your info says anything about it being "Ti".
I knew they didn't make a 1060Ti, so I was kind of hoping you had confused it with the 1050 Ti.
I'll bow out now, good luck.
04-22-2021 04:48 PM
After weeks of back and forth with the support team jumping through hoop after hoop, The headset is finally working: The cause? My connection cable was defective out of the box.
I do not know how a 200$. Yes, a TWO HUNDRED DOLLAR cable can be BROKEN as it leaves the factory but hey, guess it's just that fragile of a cable. I took it to a local repair store and they had several rift S models with them and we tested the cable on each. Each time, the headset refused to connect to the host PC.
So yes, if you have issues and NOTHING else is working, chances are you 200$ cable also came defective out of your box.