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Oculus Setup failed

Kardama
Level 2

So I have this problem: Everytime I tried to install the Oculus Software it fails. I searched through the whole internet to find, nothing, not a single helping solution. I deactivated everything, but it didn't help.

 

Here's the error line from OculusSetup.log:

 

[Error] [20.09.2021 20:48:31] Process C:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe exited with code -1 (failure).
[Debug] [20.09.2021 20:48:31] Install 'Dawn.Setup.InstallDriversStep' failed.

 

I would be very thankful if anybody could help me.

 

Regards

Matthias

 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello, we're sorry to hear that you're experiencing trouble with installing the Oculus software. We're always glad to help. First, let's power cycle your headset by holding down the power button for 10 seconds and reboot. If this does not resolve it, please click here to submit a support ticket. Thanks! 🙂