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Oculus Setup

Level 2

So, Trying to Install the App for Quest 2 on Windows.

Launch the .exe and it never starts

I have a few files as .dmp files left over in temp with a debug which shows the problem :


[Debug] [15-May-21 4:05:27 PM] Querying machine metadata.
[Fatal] [15-May-21 4:05:27 PM] Unhandled exception!
System.IO.FileNotFoundException: Could not load file or assembly 'System.Management, Version=, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.
File name: 'System.Management, Version=, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'
at Daybreak.Win32.MachineMetadata..ctor()
at Daybreak.Net.Analytics..ctor(Networker networker, Int64 AppId, String AccessToken, MarauderClient marauderClient)
at Dawn.DawnAnalytics.Initialise(Flags flags, Networker networker)
at Dawn.DawnController..ctor(Flags flags, Action action)
at Dawn.DawnController.ActualMain(String[] args)
at Dawn.EntryPoint.Main(String[] args)


Done this with AV and Firewall Disabled, have no spaces in my username etc etc. You wizards got any solutions(other than clean install of Windows)




Oculus Community Manager
Oculus Community Manager

Hey, we'd definitely be interested in looking at your Oculus Setup Logs in full. Can you please click here to submit a ticket and include those Logs? Thanks!

Ticket Number 2749830. Was submitted yesterday.

So your customer support just told me that a PC with 32 GB RAM, RTX 2060, Ryzen 7 and windows 10 is not compatible to run Oculus. Wow