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Oculus Software doesn't recognize windows 8.1

ktoloco
Level 3
Hi, i tried install and tell me i need update my windows, i have 8.1 64 bits. I installed en my notebook with the same windows (installed from the same source) and no problem. I don't know what happened!
7 REPLIES 7

cybereality
Level 15
You may have to run Windows Update first and make sure you have all the updates.
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ktoloco
Level 3


You may have to run Windows Update first and make sure you have all the updates.


Windows Updated full and still give me the update thing. This part of the log details the problem.
Error] [3/28/2016 7:40:42 PM] Exception reading OS version.
System.Management.ManagementException: Provider load failure 
   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
   at System.Linq.Enumerable.<OfTypeIterator>d__1`1.MoveNext()
   at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source)
   at Dawn.Preflight.OsVersionCheck.GetOsVersion()
b1iwcqsydn5t.jpg

Popopinsel
Level 4
Did you disable the Windows service "Windows Management Instrumentation" or others? Do you get any error when you go to "Control Panel -> Administrative Tools -> Computer Management -> Services and Applications" and right-click on "WMI Control" and select "Properties"? You should see some system info there.

ktoloco
Level 3


Did you disable the Windows service "Windows Management Instrumentation" or others? Do you get any error when you go to "Control Panel -> Administrative Tools -> Computer Management -> Services and Applications" and right-click on "WMI Control" and select "Properties"? You should see some system info there.


0t5d2q1wqo4a.jpg

ktoloco
Level 3
Ok, i upgrade to windows 10 and says the same thing, i need made a fresh install.!!!

Popopinsel
Level 4
I think a clean installation of Windows 10 would be the best, seems like there's something wrong deep inside your OS installation.

Lillyslim
Level 2
Hi I have the same problème. Did you find any solution?