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Oculus Suport taking almost 2 weeks to respond

NeoPower_
Level 2

I saw other people sometimes having long waiting time before they get a response, and useally these posts gets noticed by the suport themselves.

 

I send a reply email on the 4th of may this month and I havent heard anything from them since.

 

If anyone else has advice how to handle these long reply wait times, let me know.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey @NeoPower_ can you please provide us your ticket number so that we can look into your case? Thank you.