04-30-2021 10:20 AM
So I've been trying to turn on the airlink.
I have v28 both on the app and on the Oculus quest 2 hardware. I form the connection and press the
launch button.
Once I do that, the screen turns black as if it's about to load something, but then the normal environment
shows up and no the dash.
Anyone else experienced it?
05-13-2021 02:40 PM
I HAVE THE EXACT SAME ISSUE!! If you figured a way around it by now, please tell me!
05-13-2021 11:04 PM
Ditto. Also, Oculus Link (tethered) is busted as well for me as of V28.
05-14-2021 11:21 AM
Okay, I managed to get Air Link working for a bit this morning. Here's what I did. It may or may not work for you. And I make no promises it's a permanent fix.
1. I disabled Air Link both in the PC app and in the Quest 2 headset.
2. I launched both the PC app and started up my Quest 2.
3. I enabled Air Link in the PC app. I did this using Oculus Link, which randomly decided to work this morning. But any other virtual desktop should work. As should just pulling off the Quest and doing it on your PC.
4. I enabled Air Link in the Quest 2
5. I paired, then tried launching Air Link.
Those steps got it working this morning for me. But I'm not sure why. It's nothing I hadn't done before. Only difference was that I enabled Air Link while using Oculus Link since that had decided to work for the first time since my desktop updated to Oculus V28. I'd tried both enabling Air Link in the headset first and on the PC first before, and neither helped.
05-14-2021 03:47 PM
I have an nvidia 2060 with the same issue:
HERE IS HOW I FIXED IT
after hours of rsearching for fixes, I ended up making everything run on my nvidia chip (apps and stuff) rather than integrated graphics.
THEN I DOWNLOADED THE OLDEST NVIDIA DRIVER FOR MY LAPTOP GPU (october 2020) AND IT WORKED
12-05-2021 12:43 PM
Same for me, multiple times I tried to launch it, but the launch button is still greyed out.
12-26-2021 05:24 PM
Anybody work here that could help?? Also experiencing the same issue
12-26-2021 05:51 PM
Hi everyone! If you're still having issues with Air Link not launching properly, please visit this public support article on best practices and known issues. You can also try re-pairing Air Link:
If you are still in need of assistance, please submit a support ticket with all troubleshooting steps you've tried so far. Our team will be happy to help.
01-29-2022 11:41 AM
That's exactly what happened to me and its been like that for months, please tell me if you found a fix
01-29-2022 01:35 PM
yes, this exact thing is happening to me rn. did u figure out how to fix it?