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Oculus app keeps crashing then restarting on Oculus Rift S while playing.

Rampardge
Honored Guest

Ok so, I bought Oculus Rift S a couple weeks ago and it was working perfectly until a couple days ago.

Now I open my PC (8GB ram, NVIDIA GeForce GTX 1660 SUPER, Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz)

The only apps I have open are Steam and the Oculus app, I start up a game (Blade & Sorcery), I play a bit and then

my screen goes black, the light on the headset goes red, I look up and the Oculus app is loading, indicating that it had crashed and is now restarting.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi, are you able to try testing the Rift S with a Oculus title without Steam/SteamVR open and see if the crash still occurs. If it does, could you open a support ticket with us here and include the log files from your system. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Anonymous
Not applicable

Sounds like maybe a ram problem.  Did you happen to have turned off virtual memory, I had problems like that with it turned off in some games.