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Oculus app setup cant connect please check connection

loverzheadset
Level 2

Every time I try and run the setup for the app, i get as far as agreeing to the terms and then it says it failed to connect and to please check connection.. I've tried everything at this point and its super disappointing... Every video i see online says this is a no brainer with no issues but that isnt the case, could anyone possibly help?

3 REPLIES 3

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey @loverzheadset! If you haven't already, please ether chat (bottom right) with us or create a support ticket (top right) with us here and we will be happy to look into the setup issue. Thanks!

Pabu13
Level 3

Was your problem ever resolved? I have the same issue.

OolonCaluphid
Level 2

Apparently it's  because the servers are down and ahve been for 15 hours. Nothing to do but wait for them to fix them...