03-26-2021 11:19 AM
So I have downloaded the oculus software on pc over 5 times today and after it had finished downloading It tells me to choose and avatar and after I do that it just leaves me with a grey screen. Someone please help I am so stressed over this.
03-26-2021 11:34 AM
it is the app self that borke
03-26-2021 11:41 AM
im having the same problem, after i pick my avatar it just gives me a blank greyish screen and that's it. Can anyone give us a helping hand?
03-26-2021 11:44 AM
Le même problème..
03-26-2021 11:48 AM
This is what it looks like for me.
03-26-2021 11:54 AM
Same problem here with Quest 2
03-26-2021 11:57 AM
I am having the same issue. Spent all morning trying various ways to fix it, but nothing has worked so far.
03-26-2021 11:59 AM
Check your log files in appdata\local\oculus there's a "service" log file and check for any errors. I've logged a support case with Oculus support and provided the logs
03-26-2021 12:01 PM
I am having the same issue, spent 4 hours last night, and contacted support, still nothing. I've done everything I could possibly think of, updated drivers, made sure windows was updated, uninstalled, reinstalled, repaired. I am very disappointed and I hope they fix this soon, otherwise i will have to return my headset.
03-26-2021 12:05 PM
Exact same situation for me, bought the quest 2, got it today and the software doesn't work...