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Oculus desktop software isnt detecting my headset.

Moshy42
Level 3

Im using a usb 3.0 cable and recently the oculus rift software stopped detecting my headset when it was plugged in, I haven't had this issue before.  Does anyone know how to fix this?
Edit: I should also say that I don't think its the cable, sidequest is able to download apk's fine

1 ACCEPTED SOLUTION

Accepted Solutions

It was because I had air link on! I disabled it and now it works.  

View solution in original post

3 REPLIES 3

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @Moshy42  If you haven't already please open a support ticket with us here and we will gladly help you in resolving the issue. Thanks!

Bpc138
Level 2

I have the same issue. Did you ever get it to work again? Thanks

It was because I had air link on! I disabled it and now it works.  

View solution in original post