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Oculus failing to connect to pc

I just got a quest 2 and I can't get the link to work to play steam vr. I have downloaded the oculus app, the virtual desktop, and the steam vr apps onto my computer and oculus. I have the official link cable and when I plug it into my pc (USB c 3.1 port) the oculus app doesn't recognize my quest 2.

I have clicked the deny access to device content when I plug it in but then nothing happens. There is no pop up to confirm the link. The pc is on ethernet at my apartment (who provides my internet) and the oculus is on an unsecured network.

I also noticed that the virtual desktop says the pc and oculus are on different networks even though the network is the same (just ethernet on the pc and wifi on the device). Note that I do not have sidequest installed.