cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus fails install help!

safesinger
Honored Guest
System Specs AMD 8 core 4 ghz cpu, 16gb Sys memory, AMD Fury-X, Fresco Logic 3.0 USB,, Crucial 500gb SSD, 2TB HDD,Windows 10  Fast .

Had working past year no issue did clean install yesterday and haven't been able to install the Oculus.exe>
Disabled UAC, Disabled Windows Defender AV, Downloaded 2x on different Internet browsers, Restarted and deleted the cached downjload folder that failed each time. Also verified I have Admin rights on C drive and all it's folder & sub-folders.

Getting this message after fail install
Sorry, we encountered an error during installation. Please restart your computer and try running Oculus setup again. If you still experience issues, contact Oculus Support.

Looked at the log file I only see a few failures could be more.
All preflight checks passed.
[Warning] [10/1/2018 10:55:43 AM] Error submitting Marauder packet:
System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Daybreak.Net.Networker.<PostJson>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Daybreak.Net.MarauderClient.<UploadMarauderPacket>d__20.MoveNext()
[Debug] [10/1/2018 10:55:43 AM] Removing working directory.
[Warning] [10/1/2018 10:55:43 AM] Exception deleting 'C:\Users\smise\AppData\Local\Temp\OculusSetup-46a98ceb-e5a2-4386-8fef-12f722eae4c4':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [10/1/2018 10:55:43 AM] Scheduling delete of 'C:\Users\smise\AppData\Local\Temp\OculusSetup-46a98ceb-e5a2-4386-8fef-12f722eae4c4' on next reboot.
[Debug] [10/1/2018 10:55:43 AM] Exiting with code 1.


3-
Starting preflight checks.
[Error] [10/1/2018 10:56:27 AM] Error fetching / parsing config.\nSystem.AggregateException: One or more errors occurred. ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
   at System.Threading.Tasks.Task`1.get_Result()
   at Dawn.DawnSession.InitialiseAsync()
---> (Inner Exception #0) System.Threading.Tasks.TaskCanceledException: A task was canceled.<---
[Debug] [10/1/2018 10:56:27 AM] RunCheck 'Dawn.Preflight.ConfigInitialisedCheck' failed.
[Error] [10/1/2018 10:56:27 AM] Aborting installation due to failed preflight check.
[Debug] [10/1/2018 10:56:32 AM] Removing working directory.
[Warning] [10/1/2018 10:56:32 AM] Exception deleting 'C:\Users\smise\AppData\Local\Temp\OculusSetup-0868930d-57fd-4865-a018-186414c89902':
System.UnauthorizedAccessException: Access to the path 'libeay32.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [10/1/2018 10:56:32 AM] Scheduling delete of 'C:\Users\smise\AppData\Local\Temp\OculusSetup-0868930d-57fd-4865-a018-186414c89902' on next reboot.
[Debug] [10/1/2018 10:56:32 AM] Exiting with code 1.

4-
Error submitting Marauder packet:
System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Daybreak.Net.Networker.<PostJson>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Daybreak.Net.MarauderClient.<UploadMarauderPacket>d__20.MoveNext()
[Debug] [10/1/2018 10:59:40 AM] Removing working directory.
[Warning] [10/1/2018 10:59:40 AM] Exception deleting 'C:\Users\smise\AppData\Local\Temp\OculusSetup-983e9a6b-cc25-4850-ac85-9d6bf1341531':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [10/1/2018 10:59:40 AM] Scheduling delete of 'C:\Users\smise\AppData\Local\Temp\OculusSetup-983e9a6b-cc25-4850-ac85-9d6bf1341531' on next reboot.
[Debug] [10/1/2018 10:59:40 AM] Exiting with code 1.

5-
[Error] [10/1/2018 2:40:27 PM] Restart Manager error: Daybreak.Core.RestartManager+RestartManagerException: Error invoking Restart Manager ---> Daybreak.Core.RestartManager+RestartManagerException: Restart Manager cannot restart resources. Reboot required [16].
   at Daybreak.Core.RestartManager.ShutDownObstacles(List`1 files)
   --- End of inner exception stack trace ---
   at Daybreak.Core.RestartManager.ShutDownObstacles(List`1 files)
   at Daybreak.Core.RestartManager.ShutDownObstacles(String directory)
   at Dawn.Setup.CreateOculusDirectoriesStep._uninstallImpl(Nullable`1 transaction)
[Debug] [10/1/2018 2:40:27 PM] Uninstall 'Dawn.Setup.CreateOculusDirectoriesStep' failed.
[Debug] [10/1/2018 2:40:27 PM] Uninstall 'Dawn.Setup.CreateLibraryServiceStep' succeeded.
[Debug] [10/1/2018 2:40:27 PM] Uninstall 'Dawn.Setup.InstallRedistributablesStep' succeeded.
[Debug] [10/1/2018 2:40:33 PM] Removing working directory.
[Warning] [10/1/2018 2:40:33 PM] Exception deleting 'C:\Users\smise\AppData\Local\Temp\OculusSetup-e67abd73-4063-420a-a76c-658aacca4561':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [10/1/2018 2:40:33 PM] Scheduling delete of 'C:\Users\smise\AppData\Local\Temp\OculusSetup-e67abd73-4063-420a-a76c-658aacca4561' on next reboot.
[Debug] [10/1/2018 2:40:33 PM] Exiting with code 1.
4 REPLIES 4

safesinger
Honored Guest
Somehow I said same thing twice.

safesinger
Honored Guest
Ohh yeah the Ultimate setup guide was useless.
Is there any support for Oculus anymore? I've sent emails now posted here no contact or responses.
Is it time to get rid of Oculus is it no longer supported due to new VR products?

MyWy
Honored Guest
I've just had the same issue. I used to run OculusSetup.exe and choose repair each time there was an update, but now that's not working. Running as admin, it still isn't able to remove the temp setup directory because "Access to the path 'DaybreakNative.dll' is denied.", and somehow this is an unrecoverable error.

[Warning] [2018-11-17 1:50:57 PM] Exception deleting 'C:\Users\Myron\AppData\Local\Temp\OculusSetup-1e2c40e6-1937-4b61-bc82-3e9aa9ace622':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [2018-11-17 1:50:57 PM] Scheduling delete of 'C:\Users\Myron\AppData\Local\Temp\OculusSetup-1e2c40e6-1937-4b61-bc82-3e9aa9ace622' on next reboot.
[Debug] [2018-11-17 1:50:57 PM] Exiting with code 1.

MyWy
Honored Guest
Fixed it. For me, it was just the OculusSetup.exe. After i got a new one from https://www.oculus.com/setup/, the download went from 4.64 GB to 4.75 GB and everything went fine.