03-31-2021 11:30 PM
I'm using Quest1.
The other day I reset it to factory settings.
I have reinstalled the Oculus gallery.
But Oculus gallery doesn't start.
I get a message saying "oculus gallery has stopped repeatedly".
What should I do now?
04-02-2021 08:46 AM
I am encountering this exact same issue. Oculus Gallery worked fine before the factory reset. Afterwards, I keep getting the error you encountered. I am on the latest updates, both headset-wise and app-wise.
04-02-2021 09:08 AM
It seems that Oculus gallery does not work in Quest2.
Perhaps Oculus Gallery will not work in Quest 1 if you set it to factory settings.
04-02-2021 10:13 AM
I am using Quest 1 myself. No idea why factory resetting causes it to fail, since it worked fine before the reset, with the same firmware and app versions.
04-02-2021 02:06 PM
i have same issue with oculus gallery
with the message has stopped...
why there isn t answer from support yet ?
04-02-2021 06:18 PM
What I'm most interested in right now is whether the Oculus Gallery works with the recycled OCULUS QUEST 1 headset.
If it doesn't work, it may have been intentional.
04-04-2021 11:50 AM
I'm having the same issue but my issue started out off the blue. I was not able to troubleshoot the problem so I ran a factory reset to try to fix it. After the reset it still did not work. I'm currently getting a "Oculus Gallery Keeps Stopping" error.
Please help....please.
Thanks
04-05-2021 04:19 PM - edited 04-05-2021 04:52 PM
This article seems to explain the problem:
https://forums.oculusvr.com/t5/Oculus-Quest-2-and-Quest/QUEST2-Oculus-Gallery-app-gone/m-p/838663
Seems like they are phasing out Oculus Gallery because Oculus TV has some of the same functionality (in theory).
04-05-2021 04:58 PM
OCULUS: why don't phase it out more gently? Or at least respond to this thread?
04-05-2021 06:49 PM - edited 04-05-2021 06:50 PM
I didn't buy Quest2.
I bought a Quest 1 that can be used with Oculus Gallary.
Factory settings are the states in which Oculus Gallary can be used.
I think it is our duty as a company to make Oculus Gallary ready for use.