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Oculus is possibly broken

GameKing809
Level 2

My oculus is doing something strange. I was downloading population one when I took the headset off to let it download. When I came back the dot that shows where the controllers are pointing is right in the middle. I tried turning it off but now it is just stuck on the turn off screen. I should mention I have the quest and I got it about a year ago give or take a few months. Now the headset is just stuck there not doing anything. Please help 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @GameKing809 if you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!