03-30-2022 12:08 PM
Once again I'm starting a thread as nobody got back to my previous one with any support. My Oculus has logged me out again and I've got to force a reboot on the device. This takes about half an hour and the games I've purchased are still not showing anywhere in my account, or any refunds. This is disgusting, nobody has come back to me despite trying to report the issue and no doubt nobody will get back to me regarding this either, again.
03-30-2022 01:57 PM
Greetings! We'll gladly take a deeper look into this for you. We see how this can be hindering your gaming, and we want you to have the most gaming time possible. Please head over to our support site and submit a support ticket. An agent will work with you on resolving this issue and provide the best possible troubleshooting steps. We're here to help, and we'll get you back to gaming asap. ( https://metaque.st/Support )