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Oculus keeps powering off after 10 seconds, saying it's overheating....it's not even warm!

trelloskilos
Level 2

So, I bought an Oculus Quest 2, and straight away I'm having problems. - The device is fully charged, I switch it on, see the white logo, see an orange/pink background with my pairing code.....then I get a big black screen with a system error saying something like "System Error - Your device is overheating and needs to be powered down" - This is only after about 10 seconds of switching it on. I haven't put it in a bad storage area, I haven't kept it in a hot room or near radiators. - The device itself is still cool to touch. I can't feel any telltale warm spots at all on the device. - I have tried a factory reset, but that hasn't done anything.

 

Any ideas?? 

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